How do credits and refunds work?

Credits

In the event you are issued a store credit on an item or entire order your credit will remain active for up to 30 days from the issue date. Store credits are not transferable to any other party. Store credits cannot be applied to shipping fees nor sales tax.

 

RETURN AND REFUND POLICY

Epicured has a no return and no refund policy. We cannot accept food back into our facility at any time for any reason. We encourage you to take a picture of any item of concern to share with our team. The team at Epicured makes every effort to ensure your food arrives safely and on time. If there is an instance whereby we need to address a concern regarding part or all of your order please reach out to us immediately. You can reach us via email or call Customer Service at (917) 260-8506.